Class Cancellation Policy
When you sign up for a class or event with Circle of Stitches, you are agreeing to these terms. Thank you for being mindful!
Due to the very limited enrollment in our classes and the special nature of our workshops and events, registrations are non-refundable. Every workshop or event has a minimum required number of enrollments. In the event that your workshop/event does not meet this minimum, you will be notified of the cancellation and receive a full refund, or the option to transfer to any other workshop/event of your choosing.
More than 48 hours prior to any workshop or event, you may request a transfer to any other event or workshop of your choosing, or a store credit in the amount of your registration fee. Cancellations within 48 hours of class time, as well as no-shows with no prior warning, will forfeit the class registration fee, as we pay instructors per student and aren't able to fill empty spots with same day notice. If you would like to send someone else in your place, that’s absolutely fine! Please notify us via email if you intend to send someone else in your place.
Our policies are in place because we value our teachers and we pay them according to the number of enrolled students. 48 hours before a class, we give them a final headcount and commit to paying them for that number of students. Even if you don't show up, we still pay the teacher.
Why do we deny requests to accommodate cancellations within 48 hours or no-show students in the next run of a class? Because in order to do so, we would need to pay the teacher for the class you skipped, and for your spot in the next session. This means we have to compensate the teacher twice, when your fee only covered a spot in one class. We are transparent about this process because we want you to understand where our policies come from.
Exceptions will be made at the sole discretion of management. Please contact us if you have any questions!
If a class is cancelled by Circle of Stitches, you will receive a full refund. We reserve the right to cancel or reschedule classes due to unforeseen circumstances, including but not limited to insufficient enrollment, inclement weather, or other emergencies.